Last updated: 10 February 2026
1. Introduction
Alunra Limited (“Alunra”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
2. What We Collect
- Basic account information (name, email)
- Information you provide when listing, browsing, or donating items
- Technical data (IP address, browser type, device information)
- Cookies and usage analytics
- Information you provide when listing, browsing, or donating items
- Technical data (IP address, browser type, device information)
- Cookies and usage analytics
3. How We Use Your Data
- To operate and improve the platform
- To process transactions and donations
- To communicate with you about your account or activity
- To maintain security and prevent fraud
- To comply with legal obligations
- To process transactions and donations
- To communicate with you about your account or activity
- To maintain security and prevent fraud
- To comply with legal obligations
4. Data Sharing
We do not sell your data. We may share necessary information with:
- Payment processors (e.g. Stripe, PayPal)
- Delivery partners
- Compliance and fraud-prevention providers
- Legal authorities when required
- Payment processors (e.g. Stripe, PayPal)
- Delivery partners
- Compliance and fraud-prevention providers
- Legal authorities when required
5. Data Storage & Security
We store data securely and take reasonable measures to protect it from unauthorized access, alteration, or loss.
6. Your Rights
You have the right to:
- Access your personal data
- Request deletion
- Correct inaccurate data
- Object to certain processing
- Access your personal data
- Request deletion
- Correct inaccurate data
- Object to certain processing
7. Contact
For questions about these Terms, contact: support@alunra.co.uk